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PARENTS & CAREGIVERS

Listening to a teen who is having a hard time

Connection can begin before you have the right advice.

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A young person may need to feel heard before they are ready to discuss solutions.

Start with curiosity.

  • Put distractions aside and give them your attention.
  • Ask open questions and allow time for an answer.
  • Acknowledge their feelings without judging or dismissing them.
  • Ask whether they want you to listen or help think through options.

If they are not ready to talk, let them know you are available. Keep ordinary moments of connection going. If you are worried about their wellbeing or safety, seek appropriate professional help.

UNICEF Parenting · Communicating with your teen ↗

Source checked 10 September 2026. General information; not individual clinical advice. Practice clinician review pending.

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